Shipping policy
NOIA.publishing Delivery Policy
1. Shipping Services
We offer two delivery options based on destination:
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Base Service (Untracked)
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Italy → Italy: Piego di Libro
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UK → UK: Royal Mail standard untracked service
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North America → North America: Canada Post standard untracked service (from Montréal)
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Premium Service (Tracked)
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Worldwide (including EU): UPS—or another reliable carrier offering the best rate—Standard Delivery (typically 3 working days door‑to‑door)
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2. Shipping Hubs & Coverage
| Origin | Base Service Coverage | Premium Service Coverage |
|---|---|---|
| Milan, Italy | Italy only | Worldwide via UPS or equivalent carrier |
| London, UK | UK only | Worldwide via UPS or equivalent carrier |
| Montréal, CA | North America only | Worldwide via UPS or equivalent carrier |
3. Processing Times
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In‑Stock Items: Shipped within 2 working days of order confirmation.
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Pre‑Sale & Made‑to‑Order Items: Dispatch depends on producer lead times; we will notify you once your order ships.
4. Estimated Delivery Windows
| Service | Italy (Base) | UK (Base) | North America (Base) | Premium (Tracked) |
|---|---|---|---|---|
| Delivery Time | 5–10 business days* | 3–7 business days* | 7–14 business days* | ~3 business days |
*Estimates for untracked services are approximate and not guaranteed.
5. Shipping Rates
Shipping costs are calculated at checkout based on destination, service level, and order weight/dimensions.
6. Order Tracking
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Base Service: No tracking information.
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Premium Service: You’ll receive a tracking number via email once your order ships.
7. Choosing Your Service
At checkout, select:
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Base Service for standard untracked delivery within Italy, the UK, or North America
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Premium Service for expedited, tracked delivery worldwide (via UPS or best‑rate carrier)
8. Questions & Support
For any delivery inquiries or alternative carrier requests, please contact us at noia.publication@gmail.com.
Last updated: 22 April 2025